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terms and conditions

introduction | privacy | product information | placing & accepting orders | delivery times | delivery | returns and exchanges | refunds | release and indemnity |

introduction

These Terms and Conditions govern the use of FlashCameras.com website ("the website") and the purchase of any goods from it.

The products and services offered for sale by FlashCameras.com are not available to persons under the age of 18 year old and any other persons who are legally prohibited form entering into binding contracts. Any party engaged in illegal activities involving the use of the website will be subject to civil and criminal sanctions and prosecution. FlashCameras.com does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of the website.

Cameras attract a Goods and Services Tax (GST) at 10% if delivered in Australia. The GST-inclusive price that appears on the site is the price you pay.

It is a violation of the law to place orders under a false name or with a fraudulently obtained credit card. Fraudulent ordering will be prosecuted to the fullest extent the law allows.

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acknowledgment and acceptance of terms and conditions

FlashCameras.com website is owned and operated by Parnham & Associates Pty Ltd (ABN 30 418 778 178). By accessing, browsing, or using this website, you agree to the terms, conditions, disclaimers and limitations of liability herein as amended from time to time. By purchasing an item advertised on this website and/or by completing the registration process to become an Reseller (stockist) of FlashCameras.com, you agree to be bound by these Terms and Conditions. FlashCameras.com may amend these Terms and Conditions from time to time and any amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended. By using the website, you acknowledge that you have read and understood these Terms and Conditions.

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limitation of liability

Any liability of FlashCameras.com or FlashCameras.com's Employees and Agents in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of FlashCameras.com be limited to:
1. in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
2. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

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disclaimer

This disclaimer constitutes part of these Terms and Conditions.

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copyright

Copyright in FlashCameras.com website is property of Parnham & Associates Pty Ltd. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Parnham & Associates Pty Ltd and third parties. This property may only be used for the purposes of browsing the FlashCameras.com website and acquiring goods and services of FlashCameras.com.

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applicable law

These Terms and Conditions are governed by the laws in force in Victoria, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts, which may hear appeals from those courts.

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information provided by you

If you purchase goods and services from FlashCameras.com or register as an reseller with us, we may require you to provide your name, address, email address or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide FlashCameras.com with current, complete and accurate customer information when asked to do so by the website or an employee of FlashCameras.com.

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virus warning

All care is taken to ensure that FlashCameras.com website and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.

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privacy

We treat all customer information in accordance with our Privacy Policy. Our Privacy and Security Policy constitutes part of these Terms and Conditions:

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product information

Prices of goods and services and delivery and other charges displayed on the website are current at the time of display. These prices are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free.

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placing and accepting orders

Orders will not be despatched until payment in full has been received and we're satisfied with the integrity of the order.
Without limiting the operation of any other Terms and Conditions herein, we are not responsible for any loss or damage caused by late delivery or cancellation of an order or a product. Placement of an order by you constitutes an offer to enter into an agreement with us ("your offer"). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.

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cancellation by us

We reserve the right not to provide goods or services, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.

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cancellation by you

If you need to cancel an order, please contact us immediately on 03 9592 6634. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Returns and Exchanges.

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delivery times

Orders are shipped via Australia Post from our manufacturing facility in Cheltenham, VIC. Most orders are fulfilled within 2 to 3 business days. Deliveries to eastern states should arrive within 3 to 5 days; deliveries to WA and Central destinations should arrive in approximately 6 to 7 days. Additional delivery information can be found in our help section.

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delivery

It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

It is the responsibility of the customer to inform us if an order does not arrive. Once we learn an order has not arrived, we will lodge enquiries with our delivery partners to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item has been lost in transit, we will not despatch a replacement item until we have resolved the problem. Replacement items will be despatched according to our discretion.

As a guide only, our couriers attempt to deliver during business hours (between 9am and 5pm). Unfortunately, we are unable give a guaranteed exact time of delivery.

You agree that when our courier partner is satisfied that the order has been delivered, delivery of the order has taken place within the terms of the agreement between you and us.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery.

Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancel an order unless otherwise agreed.

Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

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goods damaged or faulty on delivery or malfunctioning

You may return damaged or faulty goods within 14 days of receipt. If a product is later deemed to be faulty, normal warranty conditions for that product apply. It is the recipient's responsibility to incur all costs and to follow warranty instructions as stated on the product warranty card as specified by the manufacturer.

Guarantee: Money refunded in the event of any camera malfunction. Conditions: Stockist returns camera via regular post along with details of malfunction, and wholesale price will be remitted. Any returns must contain the original film to be eligible for refund. No refunds if the fault is deemed to be a flat battery in a camera that has been sold to the stockist more than 12 weeks prior (always check battery before returning a ‘malfunctioning’ camera).

We will despatch your replacement item once we receive the return, at our cost.

Please note that all products that are found to be non-faulty will incur the delivery costs of returning the item to us.

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refunds on unused cameras

Refunds will be credited if the following conditions are met:
  • Applies to first-time customers only:
    Product may be returned within 14 days of delivery date to your door. 100% refund. Customer pays registered Australia Post freight.

    All returned cameras must be:
    1. Unused, unopened and in original condition
    2. Undamaged
    3. Returned with a copy of the offical receipt/tax invoice and the Return Authorisation Form.

    Display Stands must be returned with cameras. If not a charge of $25 per stand will be deducted from camera credit amount. Display stands must be in a reusable condition, otherwise deductions will apply.
  • Repeat customers: "No return" policy on new cameras or display stands.

Please allow 10 business days to process returns and credit accounts. A copy of the credit transaction is sent via e-mail. Return Authorization Codes expire 30 days after they are issued, so please send your return immediately to the address provided after arrangements have been made with a Customer Service Representative.

We recommend using a shipping method that provides tracking so you can check the status of your return.

We can process a refund by reimbursing your credit card (if you paid by credit card), or by posting a cheque or by electronic funds transfer to your bank account if you paid by cheque or money order).

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release and indemnity

You agree to waive any and all claims that you now have or may have in the future against FlashCameras.com and FlashCameras.com's Employees and Agents which relate to or are incidental to any transaction.

You agree to indemnify and hold FlashCameras.com harmless from and against any and all claims, loss or expense that may be incurred by FlashCameras.com or FlashCameras.com's Employees and Agents which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.

You further agree to indemnify and hold FlashCameras.com and FlashCameras.com's Employees and Agents harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity.

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